Frequently asked questions
What is the return policy?

Because each welding cap is handmade to order, I do not accept returns, exchanges, or refunds.

I recommend reaching out with any sizing or order questions before purchasing, I’m happy to help make sure everything’s right from the start.

If there’s an issue with your order due to a mistake on my end, please let me know. I’ll make it right.
What is the current lead time?

Due to a high volume of orders, our current lead time is approximately 4–6 weeks before production begins.

Every welding cap is handmade with care, using quality materials and craftsmanship you can count on. We take pride in creating products that are built to last, which means we never rush the process.

We sincerely appreciate your patience and support. The wait may be longer, but we believe the quality is worth it.
Do your welding caps shrink?

Since I pre-wash all of my fabric before making your caps, shrinkage is very minimal. However, over time there can be a tiny bit of natural shrinkage depending on the fabric and thread. To help keep your cap looking and fitting its best, I recommend washing it in cold water and letting it air dry. If you ever have concerns about sizing or fit, feel free to reach out before placing your order — I’m always happy to help make sure you get the perfect fit!
How do I care for my welding cap?

To keep your welding cap in top shape, I recommend washing it in cold water and air drying. Avoid machine drying to prevent shrinkage or fabric wear. Store your cap in a cool, dry place to maintain its shape.
Do you wash your fabric before making an order?

Yes, I do pre-wash all fabric before making any orders. This helps prevent any shrinkage or color bleeding once you start wearing your welding cap. I want to make sure your caps are ready to go as soon as they reach you!
Are your caps single or doubled layered?

All of my welding caps are double-layered for added durability and comfort. The extra layer helps provide more protection and a better fit, ensuring your cap can stand up to the demands of welding while keeping you cool and comfortable.
Do you offer gift cards?

Yes, we offer gift cards! If you’re looking for a unique gift, a gift card is a perfect option.

What are your shipping options?

I currently offer USPS Priority and UPS Groundshipping for all domestic orders within the United States.

    •    USPS Priority usually takes 2–3 business days, depending on your location.

    •    UPS Ground generally takes 3–5 business days, but may vary based on distance.

Once your order is ready to ship, you’ll receive a tracking number so you can follow its journey right to your door.

At this time, I’m unable to ship internationally, but I hope to offer that in the future!
What if my order is delayed?

I always aim to fulfill orders on time, but occasionally delays may occur due to fabric availability or unexpected circumstances. If your order is delayed, I’ll keep you informed and work to get it to you as quickly as possible.
Do you have any caps in stock ready to ship?

Everything I make is handmade to order, so I don’t keep ready-to-ship stock. This allows me to focus fully on custom work and ensure each cap is made just for you. If that ever changes in the future.